2012
Computer Secretarial
Bulacan Polytechnic College
I am a Virtual Assistant
I am a passionate and results-driven employee with more than 10 years of experience in a BPO Company. I am proficient in customer service and data entry jobs that includes data analysis, email management, real time monitoring of trends, scheduling and call outs.
My goal is to ensure that your business grow as intended by putting all the necessary skills and effort that I can offer so we both end with our desired results.
My Skills and Competencies
Amazon VA
General Virtual Assistant
Customer Service (email, chat & voice)
Graphic Designer
Data Entry
Certificates
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My Experience and Education
2013
-
2016
Sykes Asia Inc
(Real Time Analyst)
2023
-
2023
Mills Commerce Inc.
(Virtual Assistant)
Product Research, Product Sourcer and Email Management.
2017
-
2023
Ibex
(Real Time Analyst)
Real time monitoring of queues, sending reports, analyzing data and trends, scheduling, attendance tracking and doing real time callouts.