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Bachelor of Science in Civil Engineering
Saint Louis University
Get to know me
Hi there! My name is Jyzzy Mytzy Rariza, JM for short. 23 years old. Living in La Union, Philippines. I have 6months work experience as Customer Service Representative in BPO industry.
My previous role as a customer service representative at Foundever included extensive contact with customers, handling inquiries and solving problems. This experience honed my ability to effectively communicate in a professional manner, build relationships, and understand client needs. In addition, I have a proven track record of meeting goals and meeting deadlines, which are important qualities for a recruiter.
I'm driven by a desire to create meaningful digital experiences that resonate with audiences and drive business growth I thrive in collaborative environments and enjoy working with talented teams to achieve shared goals around. My ability to think critically, solve problems effectively, and stay abreast of industry trends sets me apart.
I’m excited to continue to explore new opportunities and contribute to the ever-evolving world of digital technology. Let’s get in touch and see how we can collaborate to create something amazing!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Appointment Setter
Content Creator
Lead Generator
Customer Service Representative
Certificates
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My Work Experience
February 5, 2024
-
August 22, 2024
Foundever
(Customer Service Representative)
-Handling calls from customer inquiries in their hotel and car reservations.
-Cancelling, changing and processing refunds for the customers in their itineraries.
-Helping customers to book a new hotel or car reservations.
2021
-
2024
Small Online Business
(Social Media Manager)
- Selling and collecting orders of the customers thru live selling and posting.
- Handling the Facebook page and account for inquiries
2023
-
2024
Social Media Management
(Social Media Manager)
- Managing a Facebook page for vlogging involves creating and curating engaging content that resonates with the audience.
- Regularly posting videos and photos, behind-the-scenes updates.
- Engaging with followers through comments and messages, analyzing performance metrics to refine your strategy.
Services that I can offer
Appointment Setter
Handling inbound and outbound calls, scheduling appointments, and providing excellent customer service
Customer Service Representative
Deals with customers on behalf of a company to address/resolve issues and give information about products or services.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry Specialist
Responsible for inputting, updating, and managing data within various systems and databases.
Graphic Designer
Creative professional who uses visual elements to communicate ideas, convey messages, and solve design problems.