BSIT
Assumption College of Davao
I am a proactive and detail-oriented Virtual Assistant with a strong background in administrative support, cold calling, and customer service. With over 9 years of combined experience, I specialize in managing schedules, organizing tasks, and handling communication with efficiency and professionalism. I take pride in helping clients stay organized and productive by ensuring all tasks are completed accurately and on time. Whether it's managing calendars, setting appointments, or handling emails, I am committed to providing reliable and high-quality support.
Assumption College of Davao
•Set qualified appointments for solar consultants by identifying customer needs and
confirming interest in free assessments.
•Reached out to potential and existing clients via phone, email, or messaging platforms to
schedule appointments for sales or service teams
•Clearly communicated company services and gathered basic client information to ensure
qualified bookings
•Handled inbound and outbound calls to assist customers with billing, service plans,
technical support, and product inquiries.
•Provided timely and accurate solutions, resulting in improved customer satisfaction and
retention
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.