2018
B.S Computer Engineering
Polytechnic University of the Philippines
More Info About Me
Hello, I'm Justin. I have experience in customer service, content moderation, and data entry. I am detail-oriented and efficient and I possess strong communication and problem-solving skills. I am a certified bookkeeper and have obtained certification in Xero Advisor and Payroll (Australian Bookkeeping). I am eager to fulfill all the necessary duties as a bookkeeper in your company. I know how to navigate the Xero software to do bookkeeping skill needs.
My Skills and Competencies
Social Media Management
Bookkeeping
Data Entry
Content Creator
Customer Service
Content Moderation
Certificates
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My Experience and Education
2024
-
Present
Digital Bytes Financial Services
(Bookkeeping Intern)
- Generating quotes and invoices
- Creating purchase orders and bills
- Managing spending and receiving money transactions
- Maintaining a fixed assets register and executing depreciations
- Recording journal entries
- Establishing recurring bills and invoices
- Handling overpayments and prepayments
- Conducting bank reconciliations
- Managing employees
- Overseeing payroll
- Simplifying BAS preparations
- Conducting full BAS preparations
- Preparing IAS
- Managing Hubdoc
2023
-
2024
Cloudstaff Philippines
(Administrative Assistant (Back-Office Administrator))
Monitor and evaluate user-generated content to ensure it meets our guidelines. Actively moderate comments and remove inappropriate content. Maintain a strong understanding of company policies and escalate complex issues to higher management when necessary.
2018
-
2023
TaskUs Pampanga
(Customer Service Representative | Data Entry Specialist)
As a Customer Service Representative for the International Food Delivery account, I provide support to clients through various channels. My primary objective is to identify and resolve issues to ensure the best service for clients. Additionally, as a data entry specialist, I maintain an accurate database by entering and verifying customer information while following procedures and contributing to team efforts.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Bookkeeping Specialist
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.
Customer Service
Provide client support for their questions through email, phone, and chat.
Content Moderation
Review user-generated content to ensure compliance with our guidelines for all audiences.
Lead Generation
Generating leads through phone calls, social media, and emails to meet business plans and company objectives.