2014
BSHRM
Asian College of Technology
More Info About Me
As a dedicated and adaptable virtual assistant, I bring a wealth of experience in providing exceptional administrative support and enhancing productivity. With a strong background in communication, organization, and problem-solving, I am committed to streamlining tasks, managing schedules and ensuring seamless operations for clients.
Whether it’s managing calendars, conducting research, or handling customer inquiries, I am dedicated to making your life easier. Let’s work together and be a family as we achieve our goals!!
Understanding of Essential Software
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2024
OP360
(Data Analysis)
Im are assigned in data contact research and finalizing those data that match the customer information.
2020
-
2021
Teleperformance Philippines
(Call Center Agent)
We accommodate calls from customers who want to file claims for their bank account or file unauthorized transactions for their bank account.
2020
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2020
Telenet
(Call Center Agent (Outbound))
We call a US service provider to negotiate for the bills of our customer, to lower it down with the same service for a discount rate or we upgrade the service for a lower rate.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Lead Genaration Specialist
Detail-oriented lead generation specialist with experience in data entry and CRM systems.
Customer Service
Resolved customer complaints, resulting in a 30% decrease in escalation rates.