2017
Graphic Arts and Printing Technology
Technological University of the Philippines
More Info About Me
I'm Justine Lapat, based in Quezon city, Philippines.
Your passionate professional with a diverse skill set encompassing roles as a talented barista, creative graphic artist,
efficient virtual assistant, strategic social media manager, and dedicated customer support specialist. My passion for
growth and excellence drives me to deliver exceptional service in every aspect of my work.
Whether crafting compelling designs, managing social media campaigns, or providing top-notch customer care, I am
committed to leveraging my skills to help businesses thrive and achieve their goals.
Let's collaborate to elevate your brand and create meaningful impact together!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2021
The Wing Alley
(Social Media Manager and Facebook ads specialist)
As the Social Media Manager and Facebook Ads Specialist at a restaurant, I
create engaging content, manage our social media accounts, and execute targeted Facebook ad
campaigns to boost traffic and sales. I analyze campaign performance, adjust strategies, and
interact with our online community. By collaborating with the marketing team, I ensure our
social media efforts align with overall marketing goals, enhancing our restaurant's online
presence and customer engagement.
2019
-
2020
Prezworks PH
(Graphic Designer)
Designing graphics for t-shirts and mockups using software like Adobe
Illustrator and Photoshop. Skills include creativity, attention to detail, proficiency in design
software, and strong communication abilities.
2017
-
2019
Teleperformance
(Customer Service Representative)
Customer Support Representative (CSR) at McGraw Hill Education handles
customer inquiries, offers technical support, and resolves issues related to McGraw Hill's
educational products. Responsibilities include assisting with order status, providing invoice
assistance, processing refunds, and addressing other customer service-related issues. They
support various educational platforms like McGraw Hill Connect and ALEKS. The CSR role
involves strong communication skills and the ability to work in flexible schedules.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.