Hey! I am Junesse

More Info About Me

Trained in meeting productivity targets and adhering to the account’s policies. Responsible for creating and maintaining important relationships with customers, both potential and existing. I see myself as a business partner not just an assistant, so my goal is to deliver 100% client satisfaction. My key strength is the ability to get things done in a timely and productive manner. I am a perfectionist, self-motivated and life-long learner. Hence, it is extremely important for me to deliver the best result to my clients.

Junesse Mayuga
General Trias, Cavite, Philippines
junesse.mayuga10@gmail.com
Freelancer
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My Skills and Competencies

Amazon Virtual Assistant
Data Entry

My Experience and Education

  • EXPERIENCE
  • EDUCATION
~
BS in Electrical Engineering

University of the East - Manila

January 2021 - September 2021
AMAZON
(General Administrative Assistant)

Administered Seller Central to organize and monitor inventory, pricing, advertising, reports, listings and filing case reports.
Key Qualifications & Responsibilities
• Successfully made a listing content for a consumable product under Health & Household that gained 100%
Conversion Rate.
• Knowledgeable of Inventory Management to balance sold and available inventory, without having excess stock.
• Analyzes Sales with the use of Helium 10
• Has basic knowledge in product and supplier sourcing
• Uploads/Adds Products to sell using Flat File
• Optimizes amazon product listings
• Creates Landscape Sheets that mine high relevancy Keywords for PPC Product keyword mining/research
• Processes FBM Orders
• Locates past orders for replacement or refund
• Customer Service (Daily checking and commenting on positive and negative reviews, answering emails or chat
inquiries)
• Manages bulk and individual shipments from suppliers to different warehouses
• Locates and negotiates with suppliers and third-party logistics warehouses to get best offer possible

August 2022 - June 2023
Amazon Operations Services Philippines, Inc.
(Customer Service Associate/Account Specialist)

Key Qualifications & Responsibilities
to prevent issues, solve queries, and delight our customers.
• First point of contact for North America and United Kingdom (UK) markets/customers by answering requests through phone, chat and/or email (Order, Account issues, or/and product questions to payment matters and website guidance)
• Uses a variety of tools to navigate, research, and review solutions and communicate effectively with customers.

My Services

Listing Content

I help you, from listing creation , competitor analysis and Amazon listing optimization.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
General Trias, Cavite,
Philippines
Email :
junesse.mayuga10@gmail.com


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