2017
Bachelor of Science in Information Technology
ICCT Colleges
More Info About Me
I am an experienced and dedicated social media manager with a passion for creating engaging and informative content on a variety of online platforms. I specialize in developing, managing, and optimizing social media campaigns for businesses of all sizes. I have a proven track record of creating successful digital strategies that drive customer engagement and relationships. My expertise includes content planning and scheduling, analytics, and creating creative visuals for social media. I am also knowledgeable about the latest trends in the social media industry and have a keen eye for detail. I have a passion for helping businesses reach their goals and objectives through successful digital marketing strategies.
I have a strong work ethic and strive to stay organized and efficient in all of my endeavors. I am excited to use my skills and knowledge to contribute to a team and develop new projects. I am eager to take on new challenges and expand my skill set. I am confident that my determination and hard work will help me succeed in any field.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2023
Smart Stuff Online Shop - Freelance
(Social Media Manager)
• Create and manage engaging content on the company's social media channels (Facebook) that encourages interaction with followers and promotes the company's brand and products.
• Monitor and respond to customer inquiries and comments in a timely manner.
• Track metrics, such as likes, shares, and followers, to monitor the effectiveness of social media campaigns.
• Identify and engage with influential users and brand advocates.
• Research and analyze industry trends and competitor activity.
• Collaborate with the marketing and communications team to develop and execute social media campaigns.
• Stay up to date on the latest social media best practices and technologies.
• Assist in creating and managing paid and organic social media campaigns.
2022
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2022
Infocom Technologies
(Customer Service Representative)
Provide customer support via online chat for customer inquiries. Respond to customer inquiries in a timely, accurate, and efficient manner. Identify customer needs and provide appropriate solutions. Document customer interactions and follow-up actions in the customer support database. Troubleshoot customer issues and provide technical advice.
2020
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2021
Accenture Inc.
(Transaction Processing Associate)
Apply knowledge of processes and related systems to assist in identifying, assessing, and resolving issues/problems.
2018
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2020
The Medical City
(Admitting Clerk)
As Admitting Clerk here are the list of my responsibilities:
• Greet patients and their families, and explain the admissions process.
• Verify patient information, including insurance coverage and medical history.
• Enter patient information into the hospital’s computer system.
• Prepare and distribute hospital forms, such as consent and financial forms.
• Assist patients with completing any necessary forms.
• Answer patient and family questions about hospital policies and procedures.
• Maintain a professional and courteous demeanor at all times.
• Provide general information about the hospital and available services.
• Ensure that all paperwork is filed properly and stored in the correct location.
My Services
Visual Design
I'm able to create layouts, graphics, and illustrations for digital media, such as social media, and advertising.
Social Media Management
I'm able to provide excellent customer service, respond to customer inquiries and complaints in a professional manner.
Data Entry / Web Researcher
I have strong problem-solving skills and the ability to troubleshoot issues that may arise during data entry.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Analytics & Reporting
I am able to create reports that effectively communicate insights and ensure the accuracy and completeness of data.