2016
Bachelor of Arts in English major in Special Communication
Carlos Hilado Memorial State College
More Info About Me
Dedicated and results-driven professional with a proven track record of exceeding customer expectations. Possessing strong communication and interpersonal skills, I am adept at cultivating positive client relationships through effective problem resolution and proactive engagement. Known for my ability to handle challenging situations with diplomacy and empathy, I am committed to delivering exceptional service that enhances customer satisfaction and loyalty.
My Skills and Competencies
Data Entry
Real Estate
Certificates
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My Experience and Education
2019
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2024
First American Financial Corp l Amdatex Silay City
(Voice Service Associate)
Handles billing of taxes in the USA. May it be real estate or commercial property taxes. Process the request letter for a closing property or MLC request letter and muni lien searches. Inquiring tax information, status and process updates .
2016
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2017
Philam Life Insurance
(Unit Agency Secretary)
Answer phone calls and redirect them when necessary. Manage and arrange new meetings or client appointments. Doing errands, helping prepare forms and doing proposals File and update contact information of clients
2016
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2016
Teleperformance Bacolod l Expedia
(Customer Service Representative)
Assisting customers for bookings hotel, cars and flights. Ensuring that customers are satisfied with products or services. Manage large amount of incoming calls
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.