Bachelor of Science in Tourism Management
Palawan State University
Hello! 👋 Looking for a reliable and efficient freelancer to streamline your business operations? Look no further! I offer a comprehensive suite of services, including customer service, influencer marketing, social media management, and bookkeeping, designed to drive results and save you time. With years of experience under my belt, I've honed my skills in optimizing customer interactions, crafting impactful influencer campaigns, building engaged online communities, and ensuring accurate financial records. I'm a highly organized and detail-oriented professional who's committed to delivering high-quality work on time and within budget. Let's discuss how I can help you achieve your business goals.
💼 Experience:
🔹 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚: Delivering exceptional support across multiple platforms including Zendesk, Gorgias, and Helpscout, I ensure timely resolution of inquiries while maintaining a high level of professionalism and empathy.
🔹 𝙄𝙣𝙛𝙡𝙪𝙚𝙣𝙘𝙚𝙧 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜: Strategically collaborating with influencers to amplify brand reach and engagement, I specialize in creating authentic partnerships that resonate with target audiences.
🔹 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩: From content creation to community engagement, I manage social media channels effectively using tools like Hootsuite and Business Suite, driving growth and fostering meaningful connections.
🔹 𝘽𝙤𝙤𝙠𝙠𝙚𝙚𝙥𝙞𝙣𝙜 𝙖𝙣𝙙 𝘿𝙖𝙩𝙖 𝙀𝙣𝙩𝙧𝙮: I offer efficient and organized bookkeeping and data entry solutions to streamline your financial operations. I'm skilled in using QuickBooks, Wave Financial, and Google Sheets to manage all aspects of financial record-keeping, from inputting bank payments and tracking expenses to generating reports and managing accounts payable/receivable. I meticulously compile time spent on projects, process payments within Wave, and provide detailed expense summaries. I also handle administrative tasks such as completing vendor forms and managing SEO payment tracking. My focus on accuracy and efficiency ensures seamless financial management.
Tools & Platforms I'm familiar with:
✅ Shopify
✅ Gorgias
✅ Zendesk
✅ Helpscout
✅ Konnektive CRM
✅ Asana
✅ Notion
✅ GSuite (Google Sheets, Docs, Drive)
✅ Microsoft Office
✅ Trustpilot
✅ Google My Business
✅ Reviews.io
✅ Dovetale
✅ Joinbrands
✅ Insense
✅ Hootsuite
✅ Slack
✅ Skype
✅ Ring Central
✅ ChatGPT
✅ Gemini
✅ Quickbooks
✅ Wave Financial
Why Choose Me?
💎 𝙀𝙭𝙥𝙚𝙧𝙩𝙞𝙨𝙚: With extensive experience in various facets of online business management, I bring a wealth of knowledge and insights to every project.
💎 𝙍𝙚𝙡𝙞𝙖𝙗𝙞𝙡𝙞𝙩𝙮: Committed to meeting deadlines and exceeding expectations, I prioritize open communication and transparency throughout the collaboration process.
💎 𝙍𝙚𝙨𝙪𝙡𝙩𝙨-𝘿𝙧𝙞𝙫𝙚𝙣: My goal is to deliver tangible results that drive growth, foster customer loyalty, and elevate your brand's online presence.
Let's collaborate to take your brand to new heights!
Get in touch today to discuss how I can support your business objectives. 🌟
Palawan State University
Sourcing influencers for the client brands
Working with the team to successfully execute influencer briefs
Creating influencer contracts and answering queries
Coordinating content drafts and final edited contents with influencers
Organize and maintain influencer databases and content folders
Monitoring and reporting on influencer campaign
Respond to Instagram Comments
Respond to Instagram DM’s
Respond to DM’s on Hootsuite (Facebook & Twitter)
Respond to LinkedIn Comments and mentions
Track Students who have landed jobs
Input all students' information into a Google Sheets
Sourcing influencers for the clients
Search for influencers to partner with us and create content for our brand
Send emails to potential influencers
Follow up on potential influencers that didn't respond on the first outreach
Create orders for gifting in Shopify
Tracking of orders
Monitor orders and make sure they will be delivered to influencers
Follow up on influencers for content
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Scheduling appointments, handling correspondence, and managing records.
"Julius Jean is undeniably a phenomenal social media manager. His strategic approach, collaboration, and remarkable results make him an invaluable asset to any individual or organization seeking to establish a strong online presence. I wholeheartedly recommend Julius Jean to anyone in need of an exceptional social media manager who can take their digital presence to new heights. With Julius by your side, your brand's success on social media is assured."
"Julius was a rockstar from start to end. He managed all our social media and was key in a number of out of the box techniques that we applied with a lot of success. He knows how to setup social media accounts, manage them, and even bring up great ideas as far as content is concerned. He speaks fluent English and writes great as well. Julius is an asset to any team and he cares about his work."