2016
Bachelor of Science in Electronics Engineering
Saint Louis University
More Info About Me
Hi! You can call me Julie. I have more than 7 years of experience as a customer support specialist with extensive experience resolving customer’s complaints and issues. Strong interpersonal skills proven with customer satisfaction and recognition awards. I do side hustle jobs as lead generation specialist, data mining, real estate cold caller and recruitment specialist.
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2022
-
2024
Microsourcing
(Optical Assistant)
- Provided assistance for the customers in which eyeglass frames suits them.
- Received prescription details ensuring all information is correct before passing the details to
our laboratory.
2022
-
2022
Talent Guider
(Recruitment Specialist (part time))
- Sourcing and reaching out to qualified candidate for current open roles
- Serving as a go-between for candidates and hiring managers
2019
-
2021
Taskus - Anonas
(Technical Support Representative)
- Responsible for answering technical inquiries about their streaming accounts via email and
chat.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.
Customer Service Expert
I was in charge of handling customer questions and concerns in a timely and professional manner.