2009
Hotel and Restaurant Services
Our Lady of Lourdes College
Let's grow your business!
Hi, I’m Julie Dizon, also known as Anj. I’m 36 years old, single, and based in Malolos, Bulacan. I am a service-driven professional with a strong work ethic and a commitment to delivering reliable, high-quality support. I take pride in being organized, detail-oriented, and focused on helping businesses run smoothly and efficiently.
I am a graduate of Hotel and Restaurant Services (Associate Degree) with solid experience in the BPO industry, where I handled healthcare, technical support, travel and reservations, and telecommunications accounts. Through these roles, I developed strong skills in customer communication, administrative support, email and calendar management, data handling, problem-solving, and multitasking. I am now transitioning into a Virtual Assistant role, bringing a client-first mindset, adaptability, and a results-oriented approach to remote work.
I am currently looking to take the next step in my career and partner with clients who value professionalism, consistency, and proactive support. If you’re looking for a dedicated virtual assistant who can help your business stay organized and productive, feel free to reach out—I’d be happy to connect.
My Skills and Competencies
Accuracy and Attention to Detail
Time Management
Tech-Savviness
Email & Calendar Management
Organization & Planning
Research Skills
Adaptability & Problem-Solving
Communication Skills
Social Media Management
Certificates
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My Experience and Education
2024
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2025
Everise (Project Based)
(Patient Advocate)
Assist patients with Medicare Part D inquiries, processing requests for claims, pre-auths, COB, referrals, and prescription refills via phone.
2023
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2024
IBEX
(Portal Administrator)
Manage client portal, schedule meetings, prepare reports, handle admin tasks, support and train agents, ensuring smooth operations.
2021
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2023
Telus
(Customer Service Representative II)
Manage travel bookings and reservations via phone, email, and chat, ensuring smooth client experiences.
2018
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2020
iQor
(Customer Service Representative)
Provide professional support to customers via phone, resolving inquiries, troubleshooting issues, and ensuring high customer satisfaction.
2016
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2018
Jumbo Electronics
(Sales Executive)
Drive sales growth by identifying leads, building client relationships, presenting products/services, and closing deals to meet targets.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Content Creation & Graphic Design
Design visuals and write compelling copy that captures your brand’s voice for posts, banners, and campaigns.
Administrative & Data Support
Handling spreadsheets, reports, research, and data entry. Keeping business operations organized and running smoothly.
Marketing & Analytics Support
Track engagement and trends, giving clients data to grow their online presence.
Email & Calendar Management
Handle emails and schedule events to keep your business organized and on track.
Customer & Client Support
Deliver prompt, professional responses to inquiries to enhance client experience.