Etisalat Channel Partner Al Deyaa
(Commercial Sales Executive)
➢Present, promote and sell products/services to existing and prospectivecustomers.
➢Make outbound and receive inbound calls.
➢Provide complete and accurate updates of customers in the databases.
➢Establish, develop and maintain positive customer relationships.
➢Expedite the resolution of customer problems and complaints to maximizesatisfaction.
➢Reach out to customer leads through cold calling.
➢Achieve agreed upon sales targets and outcomes within schedule.
Modern Machinery Trading LLC
(Sales & Marketing Coordinator/ Administrative Supervisor)
➢Generating, processing, assigning and qualifying sales leads inside and outside of UAE by all possible channels.
➢Monitoring and managing company’s account details with keeping it up to date with all needed information within the company systems.
➢Providing data and generating sales force reports to help sales team and to support management decisions.
➢Reporting to general manager day to day activities, pipeline and next day plans.
➢Handling urgent calls, emails, and messages and answering customer queries.
➢Ensuring customer orders were processed according to their requirements that all are accurate and delivered on time.
➢Managing schedules and the distribution of any sales documentation.
➢Prepare and follow up on any sales proposals made for clients and resolving any sales related issues. Provide customer satisfaction by getting the feedback of clients.
➢Create, proofread and edit products details. Designing and producing of marketing materials including leaflets, posters, flyers, newsletters, e -newsletters, social media posts and contents with coordination of General Manager and third parties.
➢Assist with developing and managing content for marketing campaigns in social media.
➢Collaborating with other departments to ensure sales, marketing, queries and deliveries are handled efficiently.
➢Managing all office work document controlling and any new tasks assigned by the management.
➢Doing Sales & Purchase Invoices
SP Madrid Law Firm and Associate
(Financial Negotiator)
➢Utilize and perform various skip tracing techniques to evaluate and determine the whereabouts of customers through database searches and system records.
➢ Review the customer information in database and provide thorough, efficient, complete and accurate updates on company’s databases for each call made.
➢Inform customers by explaining procedures; answering questions; and providing information.
➢Helps clients accomplish financial objectives by assessing financial situation and provide payment options (instalment or one-time payment).
➢Make outbound and receive inbound calls via an Auto Dialer or manual calling to gather or clarify information.
➢Meet monthly individual goals/quota as set by the Head.
➢Compute and decide for the amnesty amount given to the customers with the guide of the company’s terms and conditions (discount rate, term…,etc).
➢Provide feedback to management concerning possible problems or areas of improvement. Make recommendations to implement improved processes.
➢Attending to walk-in customers.