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BS Nursing
Bulacan State University
Get to Know ME
I am a multi-skilled customer service expert with extensive digital marketing experience. Someone who can consistently deliver expectations and key performance metrics in various mediums (chat, phone, email). I have worked with the largest banks in UK and US in my early career and with one of the biggest manufacturing companies in the world for 7 years.
I can help your business with Lead Generation, Social Media Management, Customer Service, Dispute Resolution, and Financial Management.
My Skills and Competencies
Content Writer
SEO On Page / Off Page
SEO Link Builder
WordPress Developer
Social Media Management
Lead Generation
Content Creator
Certificates
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My Experience and Education
2020
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2022
Notified Digital Marketing, Inc
(Sales Support Specialist)
As a Sales Support Analyst, I contact colleagues from several different departments such as Sales, Service, Legal, and Finance, along with external clients. The purpose of this position is to provide expert advice and support our many client-facing departments.
2018
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2020
HSBC Electronic Data Processing Philippines, Inc
(Operations Associate)
As Operations Associate, I am responsible for responding to routine inquiries and complaints from internal and external customers regarding financial products and services.
2012
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2017
Brady Corporation
(Global Admin Officer / Accounts Receivable Specialist)
As Accounts Receivable Specialist, I collect on outstanding accounts receivable by communicating with clients to resolve issues. I am also responsible for all aspects of collections, identifying customer billing issues, and will be accountable for reducing the accounts receivable delinquency of assigned accounts. I am able to effectively communicate in a professional manner with both internal and external customers providing exceptional customer service.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation / Email Marketing
A leads generation specialist is a professional who collects and evaluates potential sales opportunities.