2016
BS in Tourism Management
Holy Angel University
More Info About Me
Virtual assistant with a passion for fostering smooth communication in a remote work environment and offering thorough administrative support. flexible and focused on results. I am committed to providing dependable support and am constantly seeking out new opportunities for both professional and personal growth.
My Skills and Competencies
Social Media Management
QuickBooks Expert
Data Entry
Certificates
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My Experience and Education
2022
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2023
Balance Gymnastics
(Administrative Assistant)
Utilizing the CRM system, create and carry out client acquisition strategies that use Facebook, text messages, and emails to reach out to potential clients.
Effectively communicate with current clients to ensure their satisfaction and promptly and professionally respond to any questions or concerns.
Create interesting content, plan out posts, and promptly and expertly respond to messages and comments on our company's social media account.
Create visually appealing and brand-consistent social media posts, email newsletters, and promotional materials using Canva.
Develop and execute email marketing campaigns.
Create and put into use effective marketing campaigns, forms, and funnels to gather customer data and direct them toward desired actions, like buying something or signing up for services.
2020
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2023
Lagility
(Communication Specialist)
Manage email interactions with clients and customers to ensure prompt and efficient responses to questions, comments, and requests.
Sending connection requests and interacting with relevant industry professionals and potential clients on LinkedIn will help us grow our network and reach.
2019
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2020
Majorel
(Reservation customer service representative)
Inquiries from clients are promptly addressed through a variety of channels of communication, including phone and email. displaying effective interpersonal and communication skills.
Resolve any issues and ensure a positive guest experience by handling customer complaints and concerns about reservations in a professional and customer-focused manner.
To provide accurate information and support to guests, maintain a thorough understanding of the hotel's reservation system and policies, including cancellation and refund procedures.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.