2000
AMA – CLC URDANETA BRANCH
Bachelor in Science Computer Programming
More Info About Me
Passionate, engaging and attentive virtual assistant, trained in conflict resolution and communication. An able, enthusiastic, skilled and reliable person seeking a position that reflects my experience, skills and personal attributes including dedication, meeting goals, creativity and the ability to follow through.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
Iqor
(Agent Telesales)
Handles incoming or outgoing customer calls for an organization. Handle account inquiries, customer complaints or support issues. An agent who manages both incoming and outgoing customer calls is also referred to as a blended agent.
July 2000
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August 2001
Jollibee Foods Corporation
(Administrative Crew)
• Daily preparation of small bills and coins for the smooth cash flow of the store receiving and consolidation of daily sales.
• Balancing of daily sales up to the last cent, inventory of stocks and some accounting works, preparing and releasing of checks.
• Time tracker and computing work hours and preparing payroll.
2014
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2015
Centro Coton Bed and Breakfast
(Operations Manager)
In general, the role of an operations manager is to manage all activities involved in producing the goods and/or services of a business. In the retail industry, for example, an operations manager would manage all activities related to daily retail floor functions as well as planning and strategizing.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Virtual Assistant
Perform various administrative tasks, including answering emails, scheduling meetings, and making travel arrangements.
Customer Service Representative
Help customers with complaints and questions, and give customers information about products and services.