2016
AB-Communication
Universidad de Sta.Isabel
More Info About Me
I have four years of working experience in a office-based setting for BPO companies and two year experience as a Virtual Assistant for a direct client who has an Etsy store.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
My Experience and Education
May 2021
-
July 2023
Etsy
(Virtual Assistant)
I process orders done via Etsy
Answer customer queries regarding their orders and shipping
Update the designer for any revision from the customer
November 2022
-
Present
Silva Digital Marketing Agency
(SEO Blog Writer)
Each month, I write an 800-1000 word article, with the keywords that our clients want us to rank.
2018
-
2020
Teletech
(Customer Service Representative)
Answering billing queries and processing medication refill orders
2017
-
2018
Startek Philippines
(Customer Service Representative)
Sales Representative, answering billing queries,Customer Retention and processing orders
2016
-
2017
Sutherland Philippines
(Customer Service Representative)
Sales Representative, answering billing queries,Customer Retention and processing orders
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.