2014
Associate in Information Technology
Occidental Mindoro State College
More Info About Me
I am an aspiring virtual assistant and a dedicated and responsible customer service representative who seeks to work in a company where I can share and contribute my skills and experience for the company's growth. I am passionate about providing excellent customer service. I am highly organized and can provide a high quality of work with minimal supervision.
My Skills and Competencies
E-commerce
Customer Support
Social Media Manager
Data Entry
Content Creator
Email Management
Certificates
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My Experience and Education
2020
-
2021
Facebook Marketplace
(Online Seller)
- Sell items through FB marketplace, prepares packaging and ship the item through a courier.
2018
-
2019
Optum Global Solutions
(Intake Coordinator)
- Responsible for checking if notification or prior authorization is required using just the procedure code and plan type or based on a patient’s plan and detailed case information.
2016
-
2018
[24]7.ai Philippines
(Customer Service Representative)
- Responsible for answering phone calls and emails from customers and addressing inquiries about payments, billing statements, internet, and cable.
2014
-
2016
Tambunting Group of Companies
(Pawnshop Appraiser)
- Responsible for processing local and international money transfers by entering customers data
- Evaluates gold jewelry. Verify the quality and fair market value of a specific piece of jewelry.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Email Management
Manage client's inbox by sending emails to business partners, sorting out emails and arranging interviews
Product Research
Find products from online supplier websites that could be sold through Amazon using various criteria such as profit, sal
Customer Service
Serves customers by providing product and service information and resolving product and service problems.