2011
Bachelor of Science and Information Tech
Josefa Herrera Cerilles State College
More Info About Me
A Lead Generation Specialist with a passion for helping businesses thrive. With a proven track record in securing accurate and timely data, I specialize in identifying and cultivating valuable leads to drive business growth. I'm dedicated to delivering results that translate into tangible success for your company. I look forward to discussing how I can contribute to your business's lead generation needs.
My Skills and Competencies
Social Media Management
Lead Generation Specialist
Data Entry
Content Creator
Email Marketing
Customer Service
Web Researcher
Data Entry
Canva
Certificates
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My Experience and Education
January 2024
-
April 2024
Ceribrum
(Lead Generation Specialist (Life Science Focus))
- Research, identify, and target potential clients within the life science industry.
- Utilize advanced email marketing strategies to optimize lead capture, engagement, and
conversion.
- Utilize CRM and lead management tools to track, manage, and nurture leads through the sales
pipeline.
- Develop and execute lead generation strategies tailored to the unique needs of life science
businesses.
- Provide regular reports and insights on the performance of life science-focused lead
generation activities.
January 2021
-
November 2023
Novally
(Lead Quality Control Analyst)
- Oversee the quality control process for lead generation activities.
- Develop and implement quality assurance measures to ensure accuracy and reliability of lead
data.
- Analyze lead generation strategies and assess their effectiveness in delivering high-quality
leads.
- Create and maintain quality control documentation and reports.
- Conduct regular audits to validate lead data accuracy and compliance with set standards.
- Stay updated on industry best practices and emerging technologies to enhance lead quality
control processes.
2019
-
2021
VXI Global Holdings
(Customer Service Representative / Chat Support (TELCO))
- Worked to resolve complaints, problems, or questions while demonstrating - professionalism
and courtesy to customers
- Resolved technical issues related to network interruptions and mobile devices
- Organized and filed documentation pertaining to warranties and instructional guides for
mobile data plans and devices
- Provide efficient and timely responses to customer inquiries and issues via chat, ensuring a
high level of customer satisfaction.
- Handle multiple chat sessions simultaneously while maintaining high levels of customer
satisfaction.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Specialist
Support in building a pipeline of leads to meet business plans, quotas and company objectives.