I am a versatile and results-driven professional with a strong background in sales, telemarketing, appointment setting, and virtual assistance. Throughout my career, I’ve led teams of sales reps and appointment setters, managed customer support channels, and handled lead generation for both B2B and B2C clients.
In addition to my administrative and sales expertise, I also have hands-on experience using GoHighLevel for CRM management, pipeline tracking, and automation of outreach campaigns. This has helped increase conversion rates and streamline processes for the businesses I’ve supported.
Backed by a degree in Hotel, Restaurant, and Tourism Management and a proven track record in client-facing roles, I bring reliability, adaptability, and a commitment to helping businesses grow through efficient systems and strong communication.
Visayas State University
Lead a team of appointment setters and telemarketers to achieve sales and lead generation goals.
Monitor team performance, provide coaching, and ensure the effective execution of telemarketing strategies.
Lead a team of sales representatives to meet and exceed sales targets.
Monitor team performance, provide coaching, and ensure effective sales strategies are executed.
Manage and schedule social media content to ensure consistent brand presence across platforms.
Engage with customers via live chat to provide real-time support and resolve issues.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback