2002
Bachelor of Science in Business Management Major in Management
Centro Escolar University
More Info About Me
Full time BPO Supervisor/Team Lead for 13 years. Handling Health Care Account both inbound and outbound process for providers and members. A single parent and a fur mom to 4 cats and 2 dogs.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2009
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2022
Betaine formerly HGS
(Supervisor/ Team leader)
Mentoring and guiding associates to be at par with their daily productivity and tasks as well as maximizing their potentials and grooming them at the same time to aim and attain a higher position. We also do collaboration meetings with all the supports to identify all areas of improvement and provide the best possible resolution for each opportunities.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.