Hi! I am Joycelyn Rizel

More Info About Me

In my many years experience of being a healthcare professional and customer service specialist, I was able to value "integrity" the most, along with many core values of a true service worker.
Upholding integrity is a chance for me to show my utmost respect in what I do and the services I provided to every customer that I assisted either in person or on the phone.
The multicultural team that I am exposed to allowed me to hone effective communication skills and self-confidence which helped me tremendously to enthusiastically accomplish my job.
When I do my work, I do it with a heart and whole being. I believe that it is the only way to fully achieve any goals in life.

Joycelyn Rizel B. Deocampo
Davao City, Philippines
joycerizel@gmail.com
Freelancer
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My Skills and Competencies

Email Management
Calendar Management
Customer Service
Tech Savvy
Social Media Management
Data Entry

Certificates

Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2001
Bachelor of Science in Biology

Davao Doctors College

2005
Bachelor of Science in Nursing

Mindanao Medical Foundation College

2021 - 2023
Sweet By Jins
(Virtual Assistant)

Managing emails and handling customer inquiries for an online cake shop. Conducted online research for baking supplies, and recorded financial transactions such as sales, purchases, receipts, and payments. Creating and curating content for social media platforms such as Instagram and Facebook.

2018 - 2021
Alterado General Hospital INC. Davao City
(Nursing Assistant)

Assisted Doctors and Nursing Staff in medical and surgical ward.
Educate patients on medical terminologies with supervision of nurses.

2015 - 2016
Convergys Davao City
(Customer Service Representative AT&T)

Handled billing, sales, complaints and inquiries of customers.
Inbound and Outbound Call.

2013 - 2014
Convergys Mandaluyong City
(Customer Service Associate, Liberty Medical supply INC.)

Worked as a Pharmacy Sales Representative and provided services to patients through home delivery of their prescription medications, diabetes testing supplies and other healthcare products.
Process insurance claims on patient’s behalf.
Call and check patient’s supplies for refill.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Virtual Executive Assistant

Calendar Scheduling, Email Management, Travel Arrangement, Research, Data Entry, Phone and Email Communication


Works

Social Media Manager/Virt...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Davao City,
Philippines
Email :
joycerizel@gmail.com


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