Hello, I'm Joyce

Know me better

A resilient 27-year-old with over three years of invaluable sales experience. Currently in a transitional phase and seeking new opportunities, I'm committed to achieving a harmonious work-life balance, continuous learning, and nurturing meaningful relationships. With a focus on earning relevant certifications and securing a good relationship with the client, I am excited to embrace the dynamic field of virtual assistance.

Enthusiastic about applying my skills to excel in this evolving landscape, I look forward to contributing to the growth of your business as a virtual assistant. Open to new possibilities, connections, and collaborations, I am eager to help my future clients thrive and succeed. Let's explore new horizons together in this exciting journey!

Joyce Laurenaria Lucero
Cabuyao City, Philippines
Freelancer
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My Skills and Competencies

Graphic Design
Data Entry
Social Media Manager
Customer Service
Content Creator

Certificates

General Virtual Assistance Training

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2018
Bachelor of Secondary Education

Veritas College of Irosin

2023 - 2023
Brilliant Car Rental Corp.
(Customer Service Representative)

• Answers inquiries via call, text, walk in and email.
• Booking and reservation.
• Validates requirements.
• Preparing necessary documents for the renter, making rental agreement / Sales Order
• Billing (compute and collect other charges payment) - prepare monitoring/reports

2022 - 2023
Diamond IGB Inc.
(Customer Service Representative)

• Answers inquiries via call, text, walk in and email.
• Booking and reservation.
• Validates requirements.
• Preparing necessary documents for the renter, making rental agreement / Sales Order
• Billing (compute and collect other charges payment) - prepare monitoring/reports

2021 - 2022
AGNP Corporation
(Branch Manager)

• Managing resources and staff
• Developing and attaining sales goals and delivering Customer service
• Oversees the operations of a branch
• Manages and supervises branch employees; responsible for day-to-day supervision and leadership.
• Assisting with customer service and satisfaction

2019 - 2021
Motorcentral Sales Corporation
(Sales Assistant)

• Assists walk-in customers, answer queries and prepare documentary requirements of customers for processing of sold units.
• Help locate products for customers, place orders and holds, process transactions and keep the sales floor organized and well-stocked.
• Greeting and serving customers as they enter the store.
• Keep up to date with product Information

My Services

Customer Service

Handling calls, emails, and addressing customer queries and complaints with appropriate responses.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry

Search the Internet for information on a wide variety of topics.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cabuyao City,
Philippines


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