Studied BSBA- Financial Management
Cor Jesu College
I am passionate about helping you grow your business, a Virtual Assistant who stay organized and productive. I specialize in streamlining your real estate operations, from managing listings and scheduling showings to handling client communications and organizing paperwork. Can also proficient in handling administrative projects, including but not limited to: document creation, executive assistant, data entry, social media management, Facebook Ads and Accounting. Can work one-on-one with small businesses to provide flexible and affordable administrative support. A former Human Resource Officer who’s responsible for overseeing various HR functions to ensure smooth and effective management of human resources within the organization and a former Accounting and Payroll Assistant who provides essential support to the accounting department by performing a variety of accounting and payroll tasks.
I believe in continuous learning, and I’m always exploring new trends and techniques to keep my work fresh and relevant. Whether it's collaborating with teams or working solo, I bring energy, creativity, and enthusiasm to every project.
I’m always excited to work with like-minded individuals and brands. If you’re looking for a virtual assistant who can bring your ideas to life, feel free to reach out!
Cor Jesu College
Help identify and qualify leads through online platforms, cold calling, or email campaigns
Keep track of new leads in CRM and assist agents in managing the pipeline.
Respond to emails, phone calls, and inquiries from clients, vendors, and partners
Maintain and update client databases, CRMs, and property listings
Assist with document management, including contracts, agreements, and property disclosures
Provide general information about properties and schedule showings
Follow up with leads, prospects, and clients on behalf of the agent.
Assist in answering questions, directing clients to resources, and providing updates
Research neighborhood market conditions, recent sales, and property values to help agents prepare listings or advise clients.
Building and maintaining strong client relationships
Business to Business Representative
Identifying new business opportunities, and meeting or exceeding sales targets.
Primary contact between clients and the company,
Ensures client satisfaction while strategically promoting the company’s products or services
Provide administrative assistance, including managing emails, scheduling appointments, organizing files, and preparing documents
Handle client inquiries, follow up on leads, and maintain communication with buyers, sellers, and other stakeholders.
Assist with listing properties on Multiple Listing Services (MLS), updating property details, and managing online listings on various platforms.
Support the real estate transaction process, including drafting contracts, coordinating with title companies, and ensuring all documentation is completed accurately and on time.
Communicating to different sellers and buyers through email and extracting what was said by the seller/buyer via email and then adding this into CRM.
Conduct market research, gather information on property values, market trends, and comparable to assist in pricing strategies and investment decisions.
Processing Contracts between seller and buyers via DocuSign and HelloSign
Organize and prepare for meetings, including scheduling, sending reminders, preparing agendas, and taking minutes. Ensure follow-up on action items.
Social Media Management
Accounting using Microsoft Excel and Google Sheet
Manage and coordinate the executive’s schedule, including organizing meetings, appointments, and travel arrangements.
Make outbound calls to potential clients using a provided list or leads database to introduce the company’s products/services.
Identify key decision-makers, assess the needs of potential clients, and qualify leads for further engagement.
Schedule appointments between qualified leads and the sales team, ensuring all details are accurately captured and communicated.
Follow a structured script while being able to engage in meaningful conversations and handle objections effectively.
: Accurately enter and update lead information in the company’s CRM system, track call outcomes, and manage follow-up tasks.
Maintain and reconcile general ledger accounts, ensuring accuracy and completeness.
Record financial transactions including accounts payable, accounts receivable, and general journal entries.
Prepare and process invoices, expense reports, and payment requests.
Process payroll on a regular schedule, ensuring accuracy in salary calculations, deductions, and benefits.
Manage payroll-related tasks including tax withholdings, benefits administration, and garnishments.
Generate financial statements, reports, and summaries for management review.
Assist in preparing monthly, quarterly, and annual financial reports and budgets.
Monitor and analyze financial performance, identifying and addressing discrepancies or issues.
Perform general office tasks such as answering phones, handling correspondence, and managing scheduling.
Maintain and update employee records and HR databases.
Prepare and process HR documentation including employment contracts, onboarding materials, and termination paperwork.
Organize and file HR documents, ensuring confidentiality and compliance with data protection regulations.
Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews.
Coordinate and conduct initial onboarding activities for new hires, including orientation sessions and paperwork completion.
Track and manage the recruitment pipeline and maintain accurate records of applicant statuses.
Real Estate
Business to Business
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Professional responsible for managing the schedules and communications of key executives in their company.
Ensure all financial transactions are properly recorded and classified.
“Joyce has been a tremendous asset to my business as a virtual assistant for me for the past year! Her attention to detail and diligence is unmatched, but more importantly she takes pride in her work. She is truly amazing to work with and I am extremely lucky to have her. Worth every penny!!"