2015
Bachelor of Arts in Communication
New Era University
More Info About Me
I work as an Inside Sales Associate for a French multinational company. I help manage opportunities to ensure an updated pipeline for managers I work with. I've also had 3+ years of experience in the Customer Service field prior to my current job.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
APC by Schneider Electric
(Inside Sales Associate)
• Quote Creation / Revision from Partners and End-user requests using defined tools and processes
• Salesforce BFO Opportunity Creation for Sales Pipeline
• Coordinate with Order Management to ensure Purchase Orders are booked and delivered
• Raise Support Request for major projects
• Participate in Weekly/Monthly Meetings with stakeholders
• Accounts and Contacts Creation in Salesforce BFO and Oracle
• Salesforce BFO Sales Pipeline Updates / Clean-up
2020
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2021
APC by Schneider Electric
(Order Management Administrator)
• Quote Creation / Revision from Partners and End-user requests using defined tools and processes
2019
-
2020
Klook Travel Inc.
(Office Experience Associate)
• Provided general office administrative support
• Provided support in effectively maintaining records of assets or supplies, filing, organizing documents
• Engaged with PH team in building camaraderie, group activities and social activities
• Provided support in the daily operation of the office
• Accommodated business trip requests
• Performed other duties as assigned
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.