2012
Bachelor of Science in Hotel and Restaurant Management
Holy Angel University
More Info About Me
Hey, I’m Jowilyn Balingit – a flexible introvert who loves reading. I started my journey in hospitality with a degree in Hotel and Restaurant Management, then shifted to the corporate and outsourcing world in 2016. I’ve had roles like Data Encoder at UPS, where I managed data for Japan and Hong Kong accounts, and Client Services Administrator at Origo BPO, supporting an Australian recycling client with contracts, CRM updates, invoicing, and more.
Most recently, I worked as a Finance Administrator at TOA Global, supporting an Australian tax firm with billing, accounts receivable, client support, and document management. I’m comfortable with tools like Xero, MYOB, Slack, ClickUp, Teams, and more. I’m also always excited to learn new software fast!
I recently completed QuickBooks training and attended seminars to grow my skills in accounting and bookkeeping. With nearly 8 years of experience in admin and data management, I’m confident I can bring a lot of value to any team, and I’m ready to learn and grow even more!
My Skills and Competencies
Xero Certified
Social Media Management
QuickBooks Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2024
TOA Global Inc
(Finance Administration (Australian Account))
- Billing – review rejected payments, updating payment details and Account Receivable.
- Assist with basic client queries
- Data entry and cross-checking client details held with Government Services.
-Internal Support with general administrative duties
- Mail and Document Management – Emailing received documents to client, filing to document standard and sending received documents to Accountants for review
- Workflow Assistance – Creating jobs and Task (Proposal set up), Preparation and Sending digital signature of documents.
- Attend to ATO Government Correspondence and setting up Individual
tax returns jobs in Xero.
- Calendar Management – Booking Advisory and other Meetings.
- Email up to date ASIC Company Annual Reviews
2017
-
2021
Origo BPO
(Client Services Administrator (Australian Account))
- Processed and Verify data records in the contracts and quotations (Services Agreement)
submitted by the Sales Rep
- Generates and process Invoice when needed
- Update customer sales orders in the client's CRM by referring to runsheets and using standard
procedures
- Input data into excel spreadsheet from the everyday vehicle checklist
- Book appointments/services in the client's CRM
- Works closely with the client/owner of the company on administrative work.
- Assist in preparation of everyday and monthly reports
- Processed contracts of our Subcontractors (MYOB)
- Prepare Source Data for computer by Compiling and Sorting Information
- Maintain Data Entry requirements by following data procedures
- Double check source data to avoid discrepancies
- Enter Job Repairs into Gearbox
2016
-
2017
UPS Philippines
(Data Encoder (Japan and Hong Kong Account))
- Maintain certain SPH and accuracy
- Enter other charges in the system such as freight, postages, insurance, bank charges etc.
- Maintains database by entering customer and account information such as the consignee and
shipper account no. or any request.
- Process customer account and source documents by reviewing data for deficiencies (double
check weight and additional handling charge or large packages)
- Contributes to team effort by accomplishing related results needed
- Verifies entered account data by reviewing, correcting or re-entering data
- Sorts and File Invoice Documents
2016
-
2016
Foton Motor Philippines
(Receptionist/HR Admin)
- Organize Employee 201 File.
- Handles Employees assets and Liabilities.
- Assist Payroll (Timekeeping, Payslip)
- Daily Inventory of Office Supplies
- Request Companies Reimbursement and Cash Advance
- Files and Sorts all Documents for approval before submitting to Manager
- Conducts Survey (ex. events, shuttle, and Personal Benefits)
- Disseminates Employee Information through email Blast or Update Bulletin
boards for employees
- Answer Phone calls, takes messages and redirect calls to appropriate
department
My Services
Admistrative
Office Management, Document Management, Calendar and Inbox Management
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.