2022
Bachelor of Science in Business Administration Major in Financial Management
Guagua National Colleges
More Info About Me
Hi there! I'm someone who genuinely enjoys helping others succeed, and making sure nothing falls through the cracks. With a degree in Business Administration and several years of industry experience, I’ve developed a strong foundation of skills that make me an effective and reliable Virtual Assistant. I’m committed to continuous learning and growth, and I take pride in setting high standards for myself and consistently achieving the goals I set. No matter how busy things get, I always make sure each client feels like they are my top priority.
I work well both independently and as part of a team. What drives me is the ability to make a difference—whether it’s streamlining workflows, managing schedules, or handling day-to-day operations with care and precision.
My Skills and Competencies
Data Entry Operator
Lead Generation
Social Media Management
Executive Assistant
Content Creator
Integrated Brand & Marketing Strategy
Certificates
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My Experience and Education
September 27, 2024
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November 19, 2025
Why Unified Corp.
(Multi-Channel Brand Consultant/ Customer Service)
Streamlining brand workflows and collaborated with cross-functional teams.
Handling customer inquiries across various channels, providing timely resolutions, product information, and overall service support.
May 2024
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July 2024
Accounts Direct (UK-based client)
(APPOINTMENT SETTER)
Responsible for identifying potential clients, reaching them on the phone, discussing our services/products and scheduling an appointment.
Cold calling/contacting leads
September 2023
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March 2024
ERC Global
(CUSTOMER CARE REPRESENTATIVE)
Answering calls and responding promptly to customer inquiries/concerns. Acknowledging and resolving customer complaints
Knowing product plans and services.
Processing forms, requests, and follow-up
Ensure customer satisfaction and provide professional customer support
March 2022
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September 2023
Freelance (Direct Client)
(VIRTUAL ASSISTANT/SOCIAL MEDIA MANAGER)
Posting products to client’s social media accounts
Responding to customer’s inquiries through email and social media accounts
My Services
Social Media Manager
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.
Lead Generation
Attracting potential customers (leads) and converting them into paying customers.