• I am able to handle multiple tasks.
• I am flexible in my working hours.
• I am able to handle multiple tasks on a daily basis.
• I use analyzation and creative approach in solving a concern and problem.
• I am always eager to learn new skills.
• I have experience working as part of a team and individually.
Technological Institute of the Philippines – Manila (TIP – Manila)
• Interact with customers and sales representatives to gain firsthand familiarity of customer needs plus product applications.
• Review sales proposal to verify customer’s requirements are completely supported.
• Evaluate customer support issues as well as maintain top level positive perception by customers pertinent to organization support structure.
• Provide necessary suggestions on proactive basis to steadily assist positive interpretation.
• Prepare technical samples, designs along with presentations to provide supportive technical data retort to customer requests.
• Manage entire communications with client regularly as requested by customer.
• Maintain customer assistance reference guidelines for client contact as well as support information.
• Provide clients with status of entire open requests for service improvements and changes.
• Develop liaison for clients during network outages as well as event affecting customer’s networks.
• Participate in sales support related conferences, trade shows, workshops plus meetings to update on current information plus developments in industry.
• Prepare complex reports as well as documents.
• Attend meetings for requirements gathering, ocular inspection and Project kick – off.
• Coordination with Suppliers.
• Coordinate with clients.
• Prepare Project timeline.
• Project Implementation and management.
• Process closing documents such as Certificate of completion and acceptance.
• Attend meetings for requirements gathering, ocular inspection and Project kick – off.
• Coordination with the clients and with internal developers through e-mail & phone.
• Prepare Project timeline.
• Project Implementation and management.
• Process documentations.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.