Bachelor of Technical-Vocational Teacher Education
Richwell Colleges Inc.
Hello and welcome to my portfolio! My name is Jovelyn, and I have over 15 years of experience working in various fields, from education to lifestyle and hospitality. My career journey has taken me from being a teacher and holiday consultant to a lifestyle concierge and freelance agent operator. Along the way, I've gained valuable experience in diverse industries and honed my skills as an AI Data Trainer. I am also a certified Social Media Marketing Specialist and Content writer, and I have a passion for creating engaging and impactful content. I am excited to share with you my portfolio, which showcases my experience and expertise in these areas. Thank you for taking the time to visit!
Richwell Colleges Inc.
• Transcribed audio content of YouTube videos into written text format.
• Described the visual content of the video and identified any text or graphics that appeared in the video.
• Fed the transcriptions to an AI system, emphasizing the need for clear and accurate transcriptions.
• Reviewed tasks, identified errors, and provided feedback to ensure that the final product met the client's requirements.
• Responsible for ensuring efficient and effective onboarding process of merchants.
• Evaluated merchant applications to determine if they met company standards and policies. Ensured that all procedures and protocols were followed to complete tasks and operations accurately and efficiently.
• Performed back-end processing to ensure that all aspects of the onboarding process were thoroughly and meticulously handled.
• Provided personalized assistance to affluent clients in managing their daily life and fulfilling their leisure and lifestyle needs.
• Made reservations and secured access to exclusive venues, such as luxury hotels, restaurants, clubs, and spas.
• Scheduled appointments for personal services, such as personal shopping, beauty treatments, and medical appointments.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.
Creating engaging and informative written content for various media platforms.
"Jovelle has been one of the best agents, works very efficiently, and has been always dependable."
"Jovelle is eager to learn, showing how fast she mastered the procedure. She is dedicated to her profession and is usually the first to assist. She definitely has the potential to succeed in the team."
Passion Award Winner Recognized by her peers as the workplace's most dedicated worker.