Elite Support by Journey

About Me

Hello! I'm deeply passionate about offering specialized services in Executive and Project Management Virtual Assistance, Social Media Management, and Human Resources support. Recently married, this significant personal milestone has refreshed my outlook on life and work, igniting a fervor to dive into projects that push my boundaries and enable me to make a meaningful difference. With a solid foundation in Industrial Engineering and a sharp analytical approach, I thrive on dissecting complex challenges and refining processes to elevate efficiency and productivity for my clients.

I come with a Bachelor of Science in Industrial Engineering and the proud title of a Certified Industrial Engineer. My career path has been both varied and enriching, including valuable years as a Business Analyst and Technical Analyst. These experiences have sharpened my skills in data analysis, business understanding, and strategy development, ensuring I bring a well-rounded perspective to my freelance work. I'm particularly adept at steering projects to success, enhancing social media presence, and managing HR operations with a keen eye for detail and innovation.

If you're on the lookout for a Virtual Assistant who is not only highly organized and timely but also an effective communicator capable of blending seamlessly with your team to drive outstanding results, I'd be thrilled to chat. I aim to forge lasting, full-time partnerships where I can be a part of your success story. Let's explore how we can turn your projects into triumphs of excellence and creativity together. I'm excited about the opportunity to collaborate and transform your goals into reality. Reach out, and let's embark on this journey to greatness together.

Journey Zen Jaen
Quezon City, Philippines
Freelancer
Check my CV View Work Hire Me

Skills and Expertise

Analytical/Problem-Solving Skills
Performance Management Skills
Project Management Skills
Tech Savviness
Digital Marketing Knowledge
Social Media Platform Efficiency
Content Creation and Curation
Recruitment and Talent Acquisition
Employee Onboarding and Training
Discretion and Ethical Judgment

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017
BS in Industrial Engineering

University of Santo Tomas

July 2021 - March 2024
Coffee-Grounds-PH Coffee Trading
(Owner: Recruiter + Social Media Manager + Content Creator + Operations Overseer)

Launched and operated a wholesale and retail business specializing in local coffee products, bridging the gap between farm and market. My primary role encompassed spearheading all sales initiatives via digital marketing channels, overseeing the management of social media platforms, and steering user-generated content alongside original content creation efforts. Additionally, I orchestrated the formation of an e-commerce team dedicated to managing operational tasks, embodying the roles of recruiter, social media strategist, and director within my enterprise.

2021 - 2022
Samex LLC
(Sr. Technical Business Analyst)

As a Sr. Technical Business Analyst at Samex LLC, I played a pivotal role in bridging the gap between technical potential and business objectives. Leading a talented team of software developers and interns, my responsibilities encompassed overseeing the development and implementation of software systems and applications tailored to meet both our client's needs and our internal requirements. I spearheaded the entire lifecycle of system and app development, from initial concept through to deployment, ensuring projects were delivered on time, within scope, and aligned with business goals. My leadership ensured the technical team remained focused, cohesive, and innovative, fostering an environment of collaboration and continuous improvement.

2020 - 2021
Samex LLC
(Business Analyst)

In my role as a Business Analyst at Samex LLC, I contributed significantly to the efficiency and success of project management. Acting as an assistant project manager for numerous projects, my duties included coordinating project activities, managing leads, and contributing to our marketing efforts through effective SEO optimization. I was instrumental in streamlining processes, ensuring projects advanced smoothly from conception to completion. My role required a deep understanding of project objectives, enabling me to provide valuable insights and support to project managers, thereby driving project success and enhancing our company's market presence.

2018 - 2020
Primer Group of Companies
(Business System and Process Analyst)

As a Business System and Process Analyst at Primer Group of Companies, I was responsible for managing end-to-end projects, overseeing their progress from planning and development to execution. My role was critical in ensuring projects were aligned with the company's strategic objectives, optimizing business processes, and enhancing system efficiencies. I led cross-functional teams, facilitating communication and collaboration among stakeholders to ensure that project deliverables met quality standards and business requirements. My comprehensive approach to project management included meticulous timeline planning, resource allocation, and risk management, ensuring the successful implementation of business systems and processes that drove operational excellence.

My Services

Onboarding & Recruitment

Streamline hiring with advanced sourcing and selection to secure top talent efficiently.

Executive Virtual Assistance

Boost operational efficiency with high-quality, organized administrative support.

Social Media Management

Enhance your brand's online presence with strategic social media content and engagement.


Works

Executive VA

HR Virtual Assistant

Social Media Manager and ...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines


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