2014
Bachelor of Science in Business Administration Major in Operations Management
Bicol University
Diligent and Reliable Worker Excelling in Teamwork and Independence
Motivated professional with more than 9 years of experience in customer service and financial handling. Expertise in accurately recording and maintaining financial transactions, reconciling accounts, processing payments, and generating financial statements. Proficient in QuickBooks, Xero, data entry, and various office tools. Detail-oriented and committed to maintaining a high standard of professional ethics. Seeking a virtual bookkeeper position to leverage strong technical and organizational skills in contributing to the organization's financial success.
My Skills and Competencies
Customer Service
Video Editor
Social Media Management
Graphic Designer
Data Entry
Bookkeeping
Certificates
My Experience and Education
2017
-
2023
Camalig Bank Inc. (A Rural Bank)
(Bank Cashier)
• Assisting customers with their banking needs, answering inquiries, and providing information on bank products and services.
• Processing cash transactions, including deposits, withdrawals accurately and efficiently. Ensuring that cash counts and balances are correct at the end of each shift.
• Cashing checks for customers, verifying endorsements, and ensuring that the checks are valid and properly endorsed.
• Transacting accounting transactions like AP/AR, debit and credit memos
• Transacting Petty Cash of the branch and Preparing and issuing of checks and vouchers.
• Handling various transactions, such as loan payments, utility bill payments, and account transfers, while ensuring accuracy and compliance with banking regulations.
• Accurately maintaining transaction records, customer information, and other necessary documentation according to bank policies and procedures.
• Preparing cash reports every month end
• Proficiently using banking software and technology to process transactions, access customer information, and provide efficient service.
• Adhering to security protocols and following strict regulatory guidelines to prevent fraudulent activities and ensure the safety of customer assets.
• Train and supervise the newly appointed teller.
• Perform other functions that may be assigned or required by the bank.
2014
-
2016
United Coconut Planters Bank
(Bank Teller)
• Provides account services to customers by receiving deposits, check encashment, withdrawals
• Accepts dollar deposits, dollar transactions (buying & selling)
• Provide excellent customer service
• Referring to other bank services.
• Balancing ATM transactions
• Accepting Bills Payment
• Maintains customer confidence and protects bank operations by keeping information confidential.
• Contributes to team effort by accomplishing related results as
• Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Maintaining and organizing data to ensure it is easily accessible and usable by others within an organization
Bookkeeping
To maintain accurate and up-to-date financial records for a business or organization.
Customer Service
Client support and direction before, during, and after interactions with a company or organization.