2000
Bachelor of Science In Business Administration Major in Management
San Sebastian College Recoletos
More Info About Me
A well-organized and hardworking individual seeking to start a career as a Virtual Assistant to fully utilize my training and skills to provide administrative services to clients and do the task in a timely manner.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2022
Teletech Customer Care Management Philippines Inc.
(Customer Service Representative)
-Maintaining a positive, empathetic, and professional attitude toward customers at all time.
-Respond to inquiries with active listening - identifying additional needs and supporting any upgrades in products and services.
-Acknowledging and resolving customer complaints.
-Ensure customer satisfaction and provide professional customer support
-Open and maintain customer accounts and information.
-Positively participate in company events, team activities, and continuous
2016
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2018
Yap Save More Enterpriser
(Store Manager)
-Responsible for overseeing all administrative functions in the store.
-Leading and directing employees.
-Manage staff, prepare work schedule and design specific duties.
-Receives and checks all incoming stocks. Prepares and submit receiving report.
-Maintain a clean, properly stocked, and merchandised store.
-Managing the store, both retail and company including loss prevention through theft and breakage.
-Ensure high customer and client satisfaction.
2012
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2013
Palo Alto Palawan Travel & Tours, Inc.
(Reservation Officer)
-Handled e-mails and phone calls.
-Making reservations for the customers based on their various requirements and budgetary allowances.
-Checking the availability of accommodation or transportation of the customer’s desired travel dates.
-Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
-Processing payments and sending confirmation details to customers.
-Records all paper transactions.
-Handling advance deposits and keeping accurate records of all advance deposits
2011
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2012
Christian Ventures Trading
(Data Entry Specialist)
-Preparing and sorting data for computer entry
-Reviewing data to make sure it's accurate before entering it into the system
-Entering data from paper to a computer data entry system
-Maintaining the data system and ensuring all information is correctly recorded
-Completing data backups
-Filing and making paper copies
-Self-audit your work checking for errors or duplication
-Organize files in a logical and manageable fashion
-Adhere to and meet set schedules and deadlines
-Input, track, and maintain all encoded data and records
-Perform any other office tasks that management requires assistance with (sending emails, answering phones, etc.)
-Inventory Clerk
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.