2016
Bachelor of Science in Information Technology
Polytechnic University of the Philippines
More Info About Me
I am an aspiring Virtual Assistant, my goal is to provide an efficient and effective support and service to my clients. I am proven with my communication skills and admin task since I have customer support and technical support experience for almost 6 years. I am good with Microsoft office and Adobe products.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
×
![]()
My Experience and Education
2022
-
2022
Transworld System Inc
(Client Services Specialist)
Providing assistance to variant client for a collection line of business. Processing invoice to our system, checking the status of collections and so on.
2021
-
2021
Genpact LLC
(Technical Support Representative)
Supporting employees with their cash register, scanner, and printer. Providing troubleshooting steps and checking ticket on daily basis.
2017
-
2021
Alorica PH
(Technical Support Representative)
Providing phone support to a Telco campaign for technical support line of business. Daily checking of ticket updates for customer complains. Making sure of the customers satisfaction for each and every calls.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.