Bachelor of Science in Business Management
Major in Management at University of the East Manila
Diploma in Dental Technology
at Emilio Aguinaldo College - Manila
Major in Management at University of the East Manila
at Emilio Aguinaldo College - Manila
• Creates ads / ad copies
• Optimize ads daily/weekly to maximize performance
• Create scheduled post using meta planner
• Handles Facebook page inquiries
• Operates 3shape CAD/CAM systems and software for designing dental prostheses
• Manufacture designs of crowns, bridges, inlays, onlays, veneers, and other dental prostheses
• Experienced in troubleshooting and resolving CAD/CAM-related issues
• Answer the client's feedback through email
• Assists in training new dental cad designers.
• Handled record of sales and returns of dental products.
• Visits affiliated dental clinics to assist them with their concerns.
• Doing outbound calls to close negotiations.
• Knowledgeable in various digital marketing platforms to increase brand awareness and customer base.
• Used CRM software to track customer data and sales performance.
• Attends dental expo events to entertain new clients and showcase our products/services.
• Provides troubleshooting services to customer service inquiries, both technical and non-technical, in a timely and professional manner.
• Handled CRM and ticketing systems to provide an efficient output.
• Identifies customer needs to provide appropriate solutions.
• Used multiple communication channels (phone, email, and chat)
• Skilled in using multiple communication channels, such as phone, email, and chat.
• Assists in providing an available schedule for a technician visit.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
A seasoned Facebook marketing expert with experience planning, implementing, and managing profitable sponsored programs