BS Information Systems
University of Santo Tomas
Hi there! I’m Josh, a Project Coordinator with strong experience in the solar industry, specializing in permits, interconnection agreements, scheduling, and operations support. Skilled in coordinating with utilities, inspectors, and field teams to ensure compliance and timely project delivery. Background also includes customer support, administrative assistance, social media management, and cold calling, bringing well-rounded communication and organizational skills to every role.
University of Santo Tomas
Permit to Operate Coordinator - Managed the processing of interconnection agreements with focus on accuracy and timeliness, while working closely with the Operations Manager to align project requirements with overall goals.
Scheduling Coordinator - Coordinating with customers, field teams, and jurisdictions to ensure that the projects are going through the pipeline as efficiently as possible
Meter Spot Coordinator - Coordinated with utility companies to manage electrical applications, ensuring compliance with utility standards and local regulations. Handled follow-ups, city inspections, and AHJ approvals. Prepared and submitted documents, arranged final inspections, and guided homeowners through the interconnection process to ensure timely project completion.
Operations and Maintenance Coordinator - responsible for scheduling services for the appropriate technicians, closing out cases once completed, moving jobs to the next stage of the pipeline, and communicating with financiers regarding dispatches.
Proactively initiate outbound calls to prospective clients to introduce our products/services and generate interest
Handling back office tasks, such as filing, delivering mail, answering emails and phone calls, and data entry.
Resolve escalated customer questions, issues, and complains while performing supervisory work educating, testing, and coaching new hires to a specified account.
Responsible for posting content across various platforms, and interacting with customers to foster community engagement. This role requires staying updated on the latest social media trends, as well as basic graphic design and video editing skills to create compelling visual content.
Enhance your website's visibility with effective SEO strategies, driving organic traffic and improving search rankings.
Offers reliable bookkeeping services, ensuring accurate records and timely reports for better financial management.
Delivers outstanding customer service with quick responses and solutions to boost satisfaction and loyalty.
Responsible for arranging appointments for your company while emphasizing the value of your products or services.
Overseeing a company's social media strategy and executing it to improve brand awareness, engagement, and sales.
Delivers precise, efficient, and prompt entry of information into databases or other software applications.
Offers efficient administrative support, streamlining tasks with scheduling and correspondence management.
Since day one, I knew Joshua would be one of the most productive members of my team. As his trainer, I could immediately tell he would excel in his role. He has an excellent memory, learns new processes quickly, and is very detail-oriented and responsible at work. Joshua also has a strong background in customer service, which has been a key factor in his success on our team.