2018
BS Criminology
Pamantasan ng Lungsod ng Muntinlupa
More Info About Me
I have more than two (2) years of experience as a Customer Service Representative. I have extensive experience in the domains of Healthcare, Retail, and Travel accounts, and I am quite capable of executing outbound or inbound calls, as well as responding to client concerns via chat or email.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
-
2023
Yngen Data Comp.
(Travel Consultant)
Assist business travelers regarding their hotel, flight and car bookings. Collect invoice from hotels for VAT claims
2020
-
2021
Ibex
(Customer Service Representative)
Provide assistance to customers regarding general questions about a product, returns, refunds and complaints.
2019
-
2020
Alorica
(Customer Service Representative)
Provide assistance to professional dental providers regarding the policy insurance of patients.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.