2007
Electronics Engineering Technology
Quezon City Polytechnic University
More Info About Me
High-performing Virtual Assistant. 4 years of experience impacting positive organizational outcomes through CRM management, Administrative support, and Data entry. Committed to continuous improvement and contributing to team success.
My Skills and Competencies
Social Media Management
Amazon Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2023
Coverdesk Philippines
(Administrative Virtual Assistant)
- Managing CRM, performing data entry and back office duties like extracting daily reports, uploading and sending documents and property research.
- Responsible for quoting new business and re-shop of Home and Auto policy.
- Perform policy endorsement assign by the account manager.
- Sending follow up emails regarding quotes presented by the agency.
2019
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2021
Concentrix
(Account Advisor)
- Screening complaint emails/letters sent by the customer or third party.
- Verifying all accounts held by the customer in all tools available provided by the bank.
- Perform data entry. Creating customer profile, logging complaint using Customer Management tool.
- Sending response letters depending on the progress of the case and allocate to the next process.
2017
-
2018
Everplus Supermarket
(RDU Checker)
- Responsible for Encoding Sales Invoice using Inventory system and compiling all invoices.
- Monitoring receiving and outgoing stocks, record shortages, discrepancies and damage items.
- Conduct regular inventory for proper stock management.
- Organizes items in selling and storage area to ensure proper product handling.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon Expert
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.