DIP in Aircraft Maintenance Technology
WCC Aeronautical & Technological College
Hi, I’m Paul! I’m an organized and reliable professional who enjoys helping businesses and individuals stay on top of their tasks and reach their goals. I have experience in admin support, email marketing, client relations, and project management, and I love finding simple solutions to make work easier and more efficient. With a background in Aircraft Maintenance Technology, I’m detail-oriented and used to handling tasks with care and precision. I enjoy learning new skills, building great working relationships, and making sure the people I support feel confident and stress-free.
WCC Aeronautical & Technological College
Manage email marketing campaigns for multiple clients, ensuring engagement.
Conduct lead generation, data mining, and CRM tracking. Provide technical support and troubleshoot client inquiries.
Foster client relations through timely email and phone communication.
Analyze performance and client feedback to optimize strategies.
Oversee HR tasks: recruitment, onboarding, and employee record management.
Provide administrative support: inbox, calendar, travel, and project management.
Provide Tier 2 customer service for escalated inquiries.
Manage accounts receivable and payable processes.
Audit monthly expenses, revenue, and sales trackers for accuracy.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Handling customer inquiries, complaints, and feedback