BSMT
Maritime Academy of Asia and the Pacific
Efficient, result-oriented and extremely motivated to constantly develop my skills and grow professionally. Has a cheerful personality, love to express my ideas through writing and is open for new learning opportunities. I am confident in my ability to follow instruction and to produce quality of work output that is required of me.
Maritime Academy of Asia and the Pacific
● I've been assigned to our government officials for their digitalization project.
● In charge of data entry of the pensioners cheque details into a local database.
● Perform other duties as necessary.
● In charge of daily exporting of orders and sending them to our suppliers.
● Manually fulfilling orders and sending tracking orders to our customers.
● Answering queries of customers about their orders thru email.
● Processing refunds
● Daily Product costing
● Checking of Paypal and Stripe disputes
● Inputting Tracking codes on PayPal
● Perform other duties as necessary.
● In charge of answering personal emails of my client
● Data Entry of items that my client are selling
● Perform other duties as necessary
● In charge of daily fulfilling of orders from Facebook Marketplace and Facebook Shops
● Tracking orders and sending them their respective Tracking Codes.
● Processing refunds of orders.
● Perform other duties as necessary
● In charge of checking the daily operations on the Facebook Marketplace and Mercari side of business
● Ensuring that all company resources are utilized to ensure smooth operations.
● Troubleshooting to ensure that all employees have the resources needed for operations.
● Daily checking of sales variances, identifying factors in the increase/decrease of sales.
● Creating and implementing proper strategies to increase sales.
● Providing daily and weekly reports on sales and KPIs.
● Making sure that all product listings are within the company policy.
● Checking account metrics, identifying problems and creating solutions to improve the accounts' overall status.
● Making sure all employees are achieving their KPIs, conducting proper coaching, feedback and mentoring.
● Assumed responsibility for 15+ clients who had been neglected due to a perceived lack of growth potential. Designed and implemented successful organic search programs, working closely with clients’ marketing teams and/or executive leadership.
● Content Creation / Copyright
Optimizing copy and landing pages for search engine optimization
Performing ongoing keyword research including discovery and expansion of keyword opportunities
Research and analyze competitor advertising links
Recommend changes to website architecture, content, linking, and other factors to improve SEO positions for target keywords.
Work closely with the Web Developer and give insights about the improvements of the website.
Track, report, and analyze website analytics and PPC initiatives and campaigns
Operations Manager | Order Fulfillment
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Search the Internet for information on a wide variety of topics.
Promote companies' products & services by developing copy for websites, social media, marketing materials.
Designed and implemented successful organic search programs, working closely with clients’ marketing teams.