2013
Bachelor of Science in Major in Psychology
PAMANTASAN LUNGSOD NG MUNTINLUPA
More Info About Me
To pursue a career in the field of Customer Service and to be able to acquire a position in your company. Wherein I can get the opportunities to show and prove my abilities by accepting new challenges, fulfil the company goals and to climb in the ladder through continuous learning and commitment.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2017
-
2022
MSC Cruises
(Waiter)
• Provide service of all food and beverage company safety rules in accordance with company standards under (USPH) the United States Public Health Service and (HACCP) Hazard Analysis critical point.
• Maintaining the high-quality standards and procedures in the service.
• Provide guests with the basic suggestion, especially in wines. Promoting special offers and up-selling for company profit.
• Handle and solve all the complaints efficiently as they arise and with complete details for daily reports.
• Monitoring all the guest during the service time, ensuring all of them is satisfied with all service offered.
• Managing the inventory and stock requests, as well as the food costs
2015
-
2017
Costa Cruises
(Snack steward / Buffet Attendant)
2013
-
2015
Acacia Hotel Manila
(Banquet Waiter)
2022
-
2022
72sold (Real Estates Services)
(Appointment setter/Admin)
Managing leads, setting up appointments, answering questions, planning walkthroughs, following up, and entering all the data for the client and securing it.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.