2013
BS Computer Science
Data Center College of The Philippines of Laoag City, Inc.
Results-Oriented Virtual Assistant
With experience in BPO industry as Customer Service Representative and Tenant Reasearcher roles and experience in purchasing staff position, I bring a versatile skill set as a Virtual Assistant. My experience in customer service has honed my communication skills and ability to resolve issues efficiently, while my time in purchasing has equipped me with skills such data entry,organizational, and a keen eye for detail. As Virtual Assistant, I'am committed to leveraging these skills to provide good results and contribute to the success of your business.
My Skills and Competencies
Facebook Ads Manager
Customer Service
Graphics Design & Video Editing
Social Media Management
Data Entry
Data Research
Certificates
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My Experience and Education
2021
-
2022
Accenture
(Customer Service New Associate)
Interacting directly with customers of a telco account and listen to concerns,
resolve problems, and recommend products and services according to needs of each individual.
2016
-
2018
VVH Construction Corp.
(Purchasing Staff)
Responsible in finding and negotiating with different suppliers of construction materials that is needed by company projects and processing documents for the payment and reports.
2014
-
2014
Avion BPO Corp.
(Tenant Researcher)
Perform outbound call to collect and verify information on commercial tenants and the property they occupy.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Graphics Design
I'm a creative and goal-focused Graphic Designer. I combine art, design and creative skills to develop ideas and create
General Virtual Assistant
I have the ability to follow instructions accurately and performing tasks and complete assignments within a deadline. Fa