1999
Office and Business Management (Vocational)
International Electronics and Technical Institute, Inc.
More Info About Me
In recent years, I have developed diverse skills and qualities that will add value to the company. I am diligent, resilient, and cooperative. I have strong attention to detail and can be left alone to do an excellent job on time. I'm someone who always takes pride in my work. I don't get easily stressed under challenging situations and can easily prioritize tasks. And I possess excellent problem-solving capabilities. I'm also the type of person who supports the company when changes are needed. I look out for my co-workers.
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2020
-
2023
Partner Hero Philippines
(Customer Success Specialist III)
As an Enterprise - Client Operations & Services Manager, I'm the Point of Contact for assigned customers. I develop and maintain long-term relationships with clients and vendors. I communicate client needs and demands to the vendor. I identify opportunities to grow business with existing clients. I onboard new clients and complete dashboard demos.
2020
-
2020
Open Access BPO
(Customer Support Specialist Tier II)
As an SMB - Client Operations & Services Manager, I'm the Point of Contact for assigned customers. I develop and maintain long-term relationships with clients and vendors. I communicate client needs and demands to the vendor. I identify opportunities to grow business with existing clients. I onboard new clients and complete dashboard demos.
2020
-
2020
Open Access BPO
(Customer Support Specialist Tier II)
As a Project Coach, I mentor and train new team members. I work alongside the supervisor to ensure new hires are ready. In addition to being a project coach, I support the operation through Slack Chat Support, process certificates of insurance, and perform other ad hoc tasks.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.