B.A English-Language
Cebu Normal University
Hi, I am Joseph, a HYBRID SOCIAL MEDIA MANAGER.
I earned a degree in Bachelor of Arts in English. I help business owners free up their time to increase productivity in their business by providing top-notch administrative and social management services.
As a social media manager, I am responsible for managing the social media presence and online reputation of your business. I am passionate and skilled in creating and curating content, managing social media platforms, developing and executing social media strategies, and analyzing social media metrics to measure the success of your business.
Why work with me?
I'm passionate at helping ambitious small businesses with social media marketing and advertising, empowering them to make their visions become reality. I also have worked in different industries such as Retail, Financial Insurance and even in the Social Media Field demonstrating that I am capable to offer my services regardless of the industry. I can do administrative tasks like internet research, sending emails to our clients and I also have excellent English language comprehension. Also, I can do basic tasks like data entry and email support. As a data entry and email support, I enter text based and numerical information from source data into company databases within time limits and set appointments with internal or external clients through emails. A tech savvy and a problem solver that you can rely on. I consider myself as an enthusiastic individual with superior skills in both team based and independent capacities.
Cebu Normal University
-Prepared detailed reports
-Organizes and plans strategies to maintain the performance of the team
• Enter text based and numerical information from source data into company databases within time limits.
• Review and correcting the information of the data
• Managing heavy load administrative tasks with accuracy.
• Providing good customer service through calls and chats.
• Maintained positive work ethic and commitment to providing excellent service
Email Support, 2018-2019
• Provide assistance to company customers via email.
• Improve operations efficiency and customer satisfaction.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.