Bachelor of Science in Business Administration Major in Management
Pamantasan ng Lungsod ng Pasay
I am a dedicated, ambitious, and self-motivated restaurant manager from 2003 up to 2020 with 17 years of managerial experience and excellent customer service skills. Professional, composed, and reliable shift leader with strong interpersonal skills, flexibility in the face of busy operations and shifting priorities, and passion for process improvement. Collaborative customer relations expert with a successful track record of overseeing dining area maintenance and leading promotional events. Career Shifter in the BPO industry for almost 3 years. 2 years as an Interconnection Processor for a non-voice account. 8 months as a Customer Service Representative for a voice account.
Pamantasan ng Lungsod ng Pasay
Encodes, copy-pastes, proofreads, edits, and corrects the errors in data
Track expenses, manage cash flow & create invoices.
Mastery in providing excellent customer service and going beyond customers' expectations.