2016-2017
Bs Information Technology
Palompon Institute of Technology
Virtual Assistant
I'm the best
Customer Service Representative
Customer Service Representative
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2019
-
2023
Concentrix Philippines
(Technical Support)
Maintained quality customer service on all inbound interactions by responding to concerns, inquiries, and request to troubleshoot phone, web browser, TV, and car radio satellite
2017
-
2018
HUAWEI PHILIPPINES INC.
(Position:)
Answering all product-related questions politely and addressing queries promptly.
Planning and assisting with new product releases and events.
Performing product demonstrations for customers, staff, and other stakeholders.
Making helpful product recommendations and suggestions to increase revenue.
Identifying new market opportunities and relaying this information to the Manager and other relevant
stakeholders.
My Services
CSR
Customer Service Representative
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.