As a Virtual Assistant specializing in data entry, I was tasked with creating and managing a comprehensive customer database for Razib Sazib Computer Services Co. Ltd. This project involved meticulous data collection, entry, and regular updates to ensure accurate and up-to-date information.

Responsibilities:

• Data Collection and Data Entry: Gathered customer information and entered customer details such as Full Name, Email Address, Phone Number, Address, Date of Birth, Purchase History, and Notes/Comments.
• Data Verification: Cross-checked information for accuracy and completeness, ensuring there were no duplicates or errors. Use data validation to ensure correct data formats (e.g., dates, phone numbers).
  
• Database Maintenance: Regularly updated the database with new customer information and removed outdated or incorrect data.
• Reporting: Generated periodic reports on customer demographics, purchase patterns, and other relevant metrics for the client.
• Formatting: Format the spreadsheet for readability. Use bold headings, adjust column widths, and apply text wrapping where necessary. Use data validation to ensure correct data formats (e.g., dates, phone numbers).
• Data Organization: Sort the data alphabetically by Full Name. Use filters to allow easy searching and filtering of the data.

Tools and Software Used:

• Microsoft Excel / Google Sheets: For data entry and management.

Key Achievements:

• Successfully created a user-friendly, organized, and searchable customer database.
• Improved the client’s customer communication and targeting by ensuring accurate and up-to-date information.
• Reduced data entry errors by implementing a systematic verification process.
• Enhanced client decision-making through detailed and insightful customer reports.