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Bachelor of Science in Food Technology
Visayas State University
More Info About Me
I'm a skilled Virtual Assistant who will provide reliable, consistent, and high-Level solutions to any challenge you might face in your business.
My attention to detail is also one of my greatest assets. I take satisfaction in my reputation for completing tasks and meeting deadlines. When I commit to something, I make certain it is completed on time. I always desire to learn new things, gain new information, and get new experiences. I have a strong ability to multitask with brilliance and accuracy while under pressure.
What I'm searching for now is a company that values my expertise and talents, where I can join a great team and have a positive impact on what we can accomplish for ourselves and the company as a whole in order to make it more beneficial to the company's overall aims.
My Skills and Competencies
Social Media Manager
Data Entry
Customer Service Representative
Certificates
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My Experience and Education
November 19, 2023
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Current
Synchrony Global Services
(Customer Service Representative)
o Answer questions about account types and banking products, such as CD,s, money market accounts, loans and credit cards
o Check on the status of customer accounts and track checks and payments
o Review and explain account charges
o Assist banking customers, who are victims of fraud, theft or identity theft
o Assist customers with replacing lost or stolen credit or debit cards
o Assist with personal information updates
2021
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2022
ALORICA
(Customer Experience Agent (Work-At-Home))
o Maintains driver’s records by updating account information.
o Resolves service problems by clarifying the driver’s the complaint, determining the cause of the problem, selecting and explaining the best solution to solve the the problem, expediting correction or adjustment, and following up to ensure resolution.
o Opens driver accounts by recording account information.
o Work with the customer service manager to ensure proper customer service is being delivered.
o Placed and cancel delivery orders from the customers.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Shopify VA
Is a remote worker who helps with various tasks related to your eCommerce business
Amazon Virtual Assistant
Provides administrative support to business owners online/offsite.
Customer Service
Addresses client’s concerns regarding a specific product or service.
Email Management
Manage your inbox, respond and organize mails, and keep track of and update calendar and daily schedule.