Bachelor of Science in information technology
Our Lady of Lourdes College
I am an extremely motivated professional with a strong desire to develop my skills and grow within a challenging and stimulating environment. My goal is to contribute meaningfully to the success of the organization while pursuing continuous advancement opportunities.
Our Lady of Lourdes College
In my position as a Tour Coordinator, I thrived in organizing and overseeing travel logistics, managing itineraries, and ensuring a smooth and enjoyable experience for all participants. My ability to handle multiple moving parts while remaining adaptable and customer-focused was key to ensuring the success of every trip.
where I analyzed and reviewed customer requests using various client systems and tracking tools. My role involved preparing essential documents such as Certificates of Coverage, Summaries of Benefits, contracts, and riders.
In my Field Technical Support role, I’ve honed my ability to troubleshoot and resolve complex issues on-site, ensuring seamless operations for both customers and internal teams. My expertise lies in providing top-tier technical solutions while maintaining exceptional client relationships.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.