FittHeroes
(Operations Manager)
Manage and supervise a team of Virtual Assistants, ensuring productivity, quality work, and timely delivery of tasks.
Oversee client support by replying to comments/messages, handling inquiries, and resolving concerns to maintain high client satisfaction.
Coordinate and track client projects, ensuring smooth communication and efficient progress monitoring.
Lead marketing initiatives including lead generation, engagement strategies, and content creation to support business growth.
Oversee creative outputs such as graphics, presentations, photo/video editing, and content for social media.
Manage and optimize systems: website design, funnel updates (GoHighLevel), CRM processes, and payment handling (Stripe).
Serve as Group Administrator, monitoring community engagement, content posting, and moderation.
Execute administrative tasks including data entry, documentation, scheduling, and report preparation.
Collaborate with leadership on operational strategies, workflow improvements, and team training to drive overall company success.