2019
Bachelor of Science in Electronics and Computer Technology
MINDANAO STATE UNIVESITY
More Info About Me
Accuracy, Proficiency, Assistance, Service, Satisfaction, Timeless. These are my primary aims in rendering jobs to every client that I will work for.
I am a new freelancer. Recently joined a virtual training for PRO VA and In-Depth Training for Social Media Manager.
I have 3 years experienced working as a customer support representative in one of the BPO companies here in the Philippines. I am confident with my date entry, social media manager and customer service skills.
I have reliable computer backgrounds, good problem solving skills, good interpersonal skills, and I am computer literate. I can work under pressure and I can also describe my self as hardworking and competent.
I am very willing to accept any offered work, rest assured that I will give my best to provide you with an output that will suit your standards and satisfaction.
My Skills and Competencies
Customer Service Representative
Social Media Manager
Data Entry
Content Creator
Certificates
My Experience and Education
2019
-
2022
Concentrix
(Global Customer Service Representative)
• Receiving and placing customer service telephone calls
• Maintaining solid customer relationships by handling questions and concerns with speed and professionalism
• Resolving customer complaints, managing database records, drafting status reports on customer service issues
• Data entry and research as required to troubleshoot customer problems
My Services
Customer Service
Properly address customer issues and resolve them in a timely and efficient manner
Content Creator
Provide educational , entertaining and good quality of work through any medium or channel.
Social Media Management
Overseeing a company's interactions with the public by implementing social media platforms' content strategies